Shipping & Returns
Thanks for purchasing our products at ValeriaSabatini.com In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.
Please note that once a made to measure order has been made and supplied to you as a custom made item, you do not have the right to return for a refund or exchange it if is unsuitable. You do not have the right to return your item if you have provided the incorrect details or measurements.
The shipping payment is paid by the customer!
Please be sure of suitability before purchasing.